Privacy Policy for ITUniversum LLC

https://ituniversum.com/

At https://ituniversum.com/, accessible from https://ituniversum.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://ituniversum.com/ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://ituniversum.com/. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files
https://ituniversum.com/ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, https://ituniversum.com/ uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of https://ituniversum.com/.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://ituniversum.com/, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that https://ituniversum.com/ has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
https://ituniversum.com/'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information
 Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

https://ituniversum.com/ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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About the users

Service fleets, service providers, subcontractors, distribution drivers with distribution vehicles, and logistics specialists in the transportation industry.

About the users

Service fleets, service providers, subcontractors, distribution drivers with distribution vehicles, and logistics specialists in the transportation industry.

The customer provided the clients with a comprehensive solution - a telematics system (sensors on vehicles and software that received and processed information from these sensors).

But only dispatchers of transport companies operated the system. The solution lacked driver support software that the driver could safely interact with while driving.
The challenge

The challenge

The customer provided the clients with a comprehensive solution - a telematics system (sensors on vehicles and software that received and processed information from these sensors).

But only dispatchers of transport companies operated the system. The solution lacked driver support software that the driver could safely interact with while driving.
The client turned to ITUniversum to improve the system and include a driver module.
The client turned to ITUniversum to improve the system and include a driver module.
Problems to be solved:
Ineffective feedback
There was a lack of communication between the dispatcher and the driver. So it was challenging to get feedback in case of any problems with the route or order.
Manual operations
Assigning a driver to order was not automated. In case of changes in the route or order, the dispatcher had to contact the driver manually and inform him of the new order parameters.
Costs and quality of service
All this led to additional working time, increased the risk of error, and ultimately led to extra expenses and negatively affected the quality of the company's customer service.
Problems to be solved:
Ineffective feedback
There was a lack of communication between the dispatcher and the driver. So it was challenging to get feedback in case of any problems with the route or order.
Manual operations
Assigning a driver to order was not automated. In case of changes in the route or order, the dispatcher had to contact the driver manually and inform him of the new order parameters.
Costs and quality of service
All this led to additional working time, increased the risk of error, and ultimately led to extra expenses and negatively affected the quality of the company's customer service.
The idea: let's make a product self-sufficient
and more versatile
The product should allow you to get the benefits of telematics systems without using expensive equipment. So it was necessary to add the following functions to the application:
geolocation tracking
building a route
calculation of arrival schedule
tracking the mode of rest and work of the driver.
The idea: let's make a product self-sufficient
and more versatile
The product should allow you to get the benefits of telematics systems without using expensive equipment. So it was necessary to add the following functions to the application:
geolocation tracking
building a route
calculation of arrival schedule
tracking the mode of rest and work of the driver.
Risks
A mandatory requirement for the software was
the possibility of its safe use while the car was moving.
Consider Standard App Interfaces (SAI)
A solution needed to be integrated with onboard computers of cars uses Standard App Interfaces (SAI). Because most vehicles in the customer fleet were VW cars, the development had to consider SAI VW.
MirrorLink certification
An application must be certified by MirrorLink to work with onboard computers of cars (that is, it must have an appropriate user interface design).
Risks
A mandatory requirement for the software was the possibility of its safe use while the car was moving.
Consider Standard App Interfaces (SAI)
A solution needed to be integrated with onboard computers of cars uses Standard App Interfaces (SAI). Because most vehicles in the customer fleet were VW cars, the development had to consider SAI VW.
MirrorLink certification
An application must be certified by MirrorLink to work with onboard computers of cars (that is, it must have an appropriate user interface design).
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Technique
ITUniversum developed the Moveseven® App - an operational monitoring control and communications system for the dispatching service of commercial trucks, which included real-time data processing for the motion monitoring of the vehicle, as well as the control, monitoring, and messaging of the driver.

Technique

ITUniversum developed the Moveseven® App - an operational monitoring control and communications system for the dispatching service of commercial trucks, which included real-time data processing for the motion monitoring of the vehicle, as well as the control, monitoring, and messaging of the driver.

Mobile application for drivers

Adapted for vehicles

Integration with MirrorLink and displaying the application on the car's onboard screen. Integration with VW track computer.

Work planning
The application contains job assignments and calculation and tracking of the mode of rest and work.
Traffic scheduling
The Moveseven® app addresses the navigation system directly to send destination addresses to the vehicle and read back the arrival time and remaining kilometers.
Communication
To simplify the app operation it has easy login to the application by pin code, messaging between dispatcher and drivers, and preset text messages for drivers.

Mobile application for drivers

Adapted for vehicles

Integration with MirrorLink and displaying the application on the car's onboard screen. Integration with VW track computer.

Work planning
The application contains job assignments and calculation and tracking of the mode of rest and work.
Traffic scheduling
The Moveseven® app addresses the navigation system directly to send destination addresses to the vehicle and read back the arrival time and remaining kilometers.
Communication
To simplify the app operation it has easy login to the application by pin code, messaging between dispatcher and drivers, and preset text messages for drivers.

"We also developed the additional module functionality for dispatchers, such as integration with OpenStreet to track the movement of vehicles in real-time, communication with dispatcher servers, and connection to the corporate dispatch base and CRM."
ITUniversum team
Product developers

"We also developed the additional module functionality for dispatchers, such as integration with OpenStreet to track the movement of vehicles in real-time, communication with dispatcher servers, and connection to the corporate dispatch base and CRM."
ITUniversum team
Product developers
Project tech stack

  • Client's backend – MS database
  • Backend – LAMP
  • Frontend – Angular
  • Mobile app – Android Native

Project tech stack

  • Client's backend – MS database
  • Backend – LAMP
  • Frontend – Angular
  • Mobile app – Android Native
Results

It took eight months to develop the project.

The project was completed, tested, and certified by VOLKSWAGEN and MirrorLink, and received certificates and keys placing it into a specialized registry of VOLKSWAGEN software products.
Results
It took eight months to develop the project.

The project was completed, tested, and certified by VOLKSWAGEN and MirrorLink, and received certificates and keys placing it into a specialized registry of VOLKSWAGEN software products.
The Moveseven® App
In conjunction with the matching Android, the app is easy to use and allows direct communication between dispatchers and drivers.
An application uses the VOLKSWAGEN requirements and protocols and connects to the VOLKSWAGEN cloud and onboard devices of vehicles.
The app can collect and process data from various onboard sensors and determine the vehicle's geolocation.
The Moveseven® App
In conjunction with the matching Android, the app is easy to use and allows direct communication between dispatchers and drivers.
An application uses the VOLKSWAGEN requirements and protocols and connects to the VOLKSWAGEN cloud and onboard devices of vehicles.
The app can collect and process data from various onboard sensors and determine the vehicle's geolocation.
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Drop us a line, and we'll tell you how our custom software solutions can lead you to a new level of success.
By clicking the button you agree to our Privacy Policy
Ready for your success story?
Get a free assessment of your project.
Drop us a line, and we'll tell you how our custom software solutions can lead you to a new level of success.
By clicking the button you agree to our Privacy Policy