Privacy Policy for ITUniversum LLC

https://ituniversum.com/

At https://ituniversum.com/, accessible from https://ituniversum.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://ituniversum.com/ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in https://ituniversum.com/. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files
https://ituniversum.com/ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, https://ituniversum.com/ uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of https://ituniversum.com/.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://ituniversum.com/, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that https://ituniversum.com/ has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
https://ituniversum.com/'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information
 Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

https://ituniversum.com/ does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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About the company
Innovative Marketing Resources (IMR) – the customer – has been in business since 1994 and is best known as the creator of the successful inbound marketing strategy used by hundreds of HubSpot agency partners.

About the company

Innovative Marketing Resources (IMR) – the customer – has been in business since 1994 and is best known as the creator of the successful inbound marketing strategy used by hundreds of HubSpot agency partners.
This project was created for boilersupplies.com - one of the subsidiary websites of Power Plus International. This company serves the Boiler & Industrial Industry from its 14,000 sq. ft. location in McDonough, GA, USA.
Boilersupplies.com supplies over 3,000 different parts for the boiler industry. Along with heat exchangers, replacement tube bundles, traps, valves, boiler controls, and other components for steam boiler and hot water needs.
About the users

About the users

This project was created for boilersupplies.com - one of the subsidiary websites of Power Plus International. This company serves the Boiler & Industrial Industry from its 14,000 sq. ft. location in McDonough, GA, USA.
Boilersupplies.com supplies over 3,000 different parts for the boiler industry. Along with heat exchangers, replacement tube bundles, traps, valves, boiler controls, and other components for steam boiler and hot water needs.
This product provides online sales to companies that:
have a very differentiated assortment
offer products from different fields with many different characteristics, non-standard products
sell products that are difficult to choose correctly without consulting a specialist, and a mistake in any product parameter can lead to severe consequences.
This product provides online sales to companies that:
have a very differentiated assortment
offer products from different fields with many different characteristics, non-standard products
sell products that are difficult to choose correctly without consulting a specialist, and a mistake in any product parameter can lead to severe consequences.
"Based on my long-term experience, working with ITUniversum on many successful projects, I would enthusiastically recommend ITUniversum for its design expertise, project management, software development, quality assurance and customer service."
Kevin Jorgensen
CIO, Innovative Marketing Resources LLC
"Based on my long-term experience, working with ITUniversum on many successful projects, I would enthusiastically recommend ITUniversum for its design expertise, project management, software development, quality assurance and customer service."
Kevin Jorgensen
CIO, Innovative Marketing Resources LLC
The challenge
Online sales channels help avoid losing to the competition. But our client could not use the standard online store for the following reasons:
Complex goods
The company sells technologically sophisticated products that are components of multi-component systems (such as heating and water supply systems). Such products require exceptional accuracy in the selection and, at the same time, standardization. For each product, you need the ability to create a unique product card.
01
Multivariance
When designing a system (for example, heating) for specific parameters, strictly defined elements are laid into it. All characteristics of these elements are accurate and unchanged. However, suppose the necessary element is not available. It can be replaced by combining other components with different parameters, eventually creating a system with the required characteristics.
02
Rigid standardization
The product purchased by the buyer must be entirely suitable for multiple other elements of the final system, and each of them is critical. Any error or assumption in the parameter of a system element can lead to its inoperability and, most dangerously, to an accident.
03
Delayed consequences
An error in choosing a product may not appear immediately but lead to a system crash after a while. Then the pledged resource will already be exhausted, and the system will operate at total capacity, and stopping it will entail high costs.
04
Open access
Despite its complexity, the product is in the public domain for sale and use by non-professionals. The selection accuracy should be maximum, and the selection algorithm should be protected from errors.
05
The challenge
Online sales channels help avoid losing to the competition. But our client could not use the standard online store for the following reasons:
1
Complex goods
The company sells technologically sophisticated products that are components of multi-component systems (such as heating and water supply systems). Such products require exceptional accuracy in the selection and, at the same time, standardization. For each product, you need the ability to create a unique product card.
2
Multivariance
When designing a system (for example, heating) for specific parameters, strictly defined elements are laid into it (for our client, these are the goods he sells). All characteristics of these elements are accurate and unchanged. However, suppose the necessary element is not available. It can be replaced by combining other components with different parameters, eventually creating a system with the required characteristics.
3
Rigid standardization
The product purchased by the buyer must be entirely suitable for multiple other elements of the final system, and each of them is critical. Any error or assumption in the parameter of a system element can lead to its inoperability and, most dangerously, to an accident.
4
Delayed consequences
An error in choosing a product may not appear immediately but lead to a system crash after a while. Then the pledged resource will already be exhausted, and the system will operate at total capacity, and stopping it will entail high costs.
5
Open access
Despite its complexity, the product is in the public domain for sale and use by non-professionals. The selection accuracy should be maximum, and the selection algorithm should be protected from errors.
Technique
ITUniversum developed an online store boilersupplies.com with a tool for creating customized product cards and a unique search algorithm for mating elements (made together with the client's specialists).

The algorithm takes into account the strict operational requirements of each system element, including:
  • dimensions
  • load
  • throughput
  • efficiency
  • duration of use (each system has a guaranteed service life based on the service life of the most short-lived part)
  • conjugation of materials
  • tolerances.

Technique

ITUniversum developed an online store boilersupplies.com with a tool for creating customized product cards and a unique search algorithm for mating elements (made together with the client's specialists).

The algorithm takes into account the strict operational requirements of each system element, including:
  • dimensions
  • load
  • throughput
  • efficiency
  • duration of use (each system has a guaranteed service life based on the service life of the most short-lived part)
  • conjugation of materials
  • tolerances.
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The unique search algorithm helps:
avoid mistakes when selecting an element of the system (product), which can lead to dangerous consequences
encourage the client to make additional purchases using the search results interface while increasing the size of the average check
create trust in a seller who cares about the safety of his customers and makes it easy for them to select complex goods, which ensures repeat orders.
The unique search algorithm helps:
avoid mistakes when selecting an element of the system (product), which can lead to dangerous consequences
encourage the client to make additional purchases using the search results interface while increasing the size of the average check
create trust in a seller who cares about the safety of his customers and makes it easy for them to select complex goods, which ensures repeat orders.
Other technical features of the project:
Portal Structure
  • Public part - an online store with the possibility of paying by card
  • Admin part - product creation, store catalog management, order management.
Product settings
  • Some fields are standard for all products, while others can be customized depending on the product.
  • You can add any necessary product specifications, and they can be different even if the products belong to the same category.
  • Based on the customized product, you can create cards for specific products.
Integrations
  • Keap is a marketing service used to send quotas. You can't purchase some items through the shopping cart because they need advice. To buy such a product, the buyer fills the quota.
  • Shipper HQ helps display relevant shipping costs during the checkout.
  • QuickBooks. Synchronization of clients, products, and orders was made.
  • Stripe.com is a service for payment by card.
Other technical features of the project:
Portal Structure
  • Public part - an online store with the possibility of paying by card
  • Admin part - product creation, store catalog management, order management.
Product settings
  • Some fields are standard for all products, while others can be customized depending on the product.
  • You can add any necessary product specifications, and they can be different even if the products belong to the same category.
  • Based on the customized product, you can create cards for specific products.
Integrations
  • Keap is a marketing service used to send quotas. You can't purchase some items through the shopping cart because they need advice. To buy such a product, the buyer fills the quota.
  • Shipper HQ helps display relevant shipping costs during the checkout.
  • QuickBooks. Synchronization of clients, products, and orders was made.
  • Stripe.com is a service for payment by card.

Project tech stack

  • Backend: Linux, Apache, MySQL, PHP
  • Frontend: Javascript, CSS, HTML, jQuery.

Project tech stack

  • Backend: Linux, Apache, MySQL, PHP
  • Frontend: Javascript, CSS, HTML, jQuery.
Results

  • The client got the opportunity to sell online. The new sales channel development led to business growth.

  • Seven thousand orders have been placed in the system since 2015.

  • The system helps reduce operating costs for ordering.

  • The development of the project took twelve months.

  • The project was launched in 2015 and is still supported by the ITUniversum team.
Results
  • The client got the opportunity to sell online. The new sales channel development led to business growth.

  • Seven thousand orders have been placed in the system since 2015.

  • The system helps reduce operating costs for ordering.

  • The development of the project took twelve months.

  • The project was launched in 2015 and is still supported by the ITUniversum team.
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Ready for your success story?
Get a free assessment of your project.
Let us tell you how we can drive your business with our custom software solutions.
By clicking the button you agree to our Privacy Policy